Shipping Policies

We ship out items as soon as possible, but this will not always be the same day as your order.

In general, please allow 2-3 business days for processing time. If it’s a longer lead time, we will update the homepage with an update.

If concerned on a specific item, please email hello@vistachiara.com with your questions.

Return Policies

If for any reason you are not completely satisfied with your order, Vista Chiara Holdings LLC will happily refund the purchase price. Returnable items must be sent back within 30 days from the date your order is received and must be in new, unused, and unworn condition with the original tags and stickers attached. Returned items cannot be laundered, worn, broken, damaged, or used in any way. Items must also be free of pet hair and any type of odor including smoke, cologne, or perfume to be eligible for a return.

Questions? Please email us at hello@vistachiara.com

Mailing Address:

VISTA CHIARA

7310 W. 52nd Ave.

#A261

Arvada CO 80002

TERMS & CONDITIONS FOR RETURNS
1. Customer is responsible for costs incurred to ship returns back to our office; customer will not be refunded these costs unless the return is due to our error.
2. All returns must be received by Vista Chiara Holdings LLC. within 30 days of the date you received the package.
3. No refunds for items NOT in new condition.
4. Vista Chiara Holdings LLC. is not responsible for lost or stolen returns.
5. Refunds will be made to the method of payment you used when placing the order.

PLEASE ALLOW 2-3 WEEKS FOR YOUR RETURN TO BE PROCESSED.